Our Commitments
Our Dozen Commitments:
- Original Designs-All the designs showing on our products are created, owned and copyrighted by LotusandMichael,LLC.
- Artisanal craftmanship-We pay meticulous attention to every detail, our products are crafted by the most skilled artisans with supreme fabrics to meet our high-quality standard. We would and do wear anything we sell to you.
- Dependable Pricing-We guarantee that each product’s price on our website will be reliable and consistent, so as to be fair to every one of you when making a purchase. You will have the security of knowing your price won’t be discounted after you buy the item.
- Payment Security-The payment methods offered on our website are secure by Shopify and Paypal. You can shop freely without any concern.
- Pre-shipment Inspection-Though our manufacturers have conducted multiple inspections at our workshop, we inspect every piece of our products as a double guarantee before we ship it to you.
- Customer Service-Offering you great products and services are our goal. Whenever you have questions or suggestions, please don’t hesitate to contact us (lotus@lotusandmichael.com).
- Social Compliance-Our factories must adhere to our Code of Conduct, which looks out for the Health, Safety and Welfare of our workers; we guarantee to adhere to the SA 8000 standards, which include ensuring:
- No Underage labor
- Right to Collective bargaining
- No Discrimination
- No Environmental harm
- Freedom of association
- No Harassment and abuse
- Compliance with Health & Safety Standards that protect workers
- No Prison or forced labor
- Wages that are fairly applied according to local and international standards and properly compensate workers for normal and extra work hours, days or task
- No Excessive work hours- Workers must have at least one day of rest per week and overtime should be limited to 12 hours/week
- No Unauthorized Subcontracting at Non-Compliant workshops
- Fair Trade-We guarantee that we have ensured that the factories and workers in our supply chain comply with local and global Fair Trade standards. Our Suppliers will not pay less than the local and global standard, even if they can.
- Paying Our Suppliers on Time-Once we buy something, we own it and will pay the suppliers for it in full and on time as agreed.
- Worker Community Welfare-We take responsibility for the communities of workers in our factories and aim to build viable communities for them and their families. We pay a fair price that builds communities and sustains workers and their families.
11: Sustainability and Minimal Environmental Impact-As home gardeners, we appreciate nature and our planet. Here we proudly announce that:
- All the materials used in our products are natural and sustainable.
- We build our products with great attention to be timeless and durable, so with a little tender loving care, they can be with you for years.
- We are extremely selective on merchandising in order to produce less, thus less textile waste and more benefit for our planet.
- We minimize our packaging to avoid wastage and avoid non-recyclable materials.
- In our small way, we are willing to contribute as much as possible to the earth’s future.
- Privacy Policy- Your time on our site is totally voluntary. We will never sell your information to third parties or follow you with tracking cookies. Our site is open to all and the information therein will never be gated content.
Baker’s Dozen-Symmetry and harmony with nature: Nature produced the materials for our product and our blessed environment. Lotus & Michael is a tribute to nature’s best and most beautiful. It brings us great happiness and our mission is to bring that to you through our offering.